Policies
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Orders typically arrive within 1-2 weeks. Hoodies and sweatshirts may take up to 3 weeks.
Standard shipping has a flat rate of $8.
Express shipping is not available.
At this time, we are unable to fulfill international orders.
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Returns are accepted for unwashed & unworn items. The request must be started within 14 days of order receipt.
How to:
Start by sending us an email to hello@unfoundforest.com
with subject line ‘Return’ and include your order numberWe’ll email you a prepaid shipping label
Print the label & ship
Once we receive your return we’ll credit your original payment method for the items returned, less return shipping costs
Shipping costs:
The original order shipping cost is not refunded
Return shipping cost is subtracted from the credit amount
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Exchanges are accepted for unwashed & unworn items. The request must be started within 14 days of order receipt.
How to:
Start by sending us an email to hello@unfoundforest.com
with subject line ‘Exchange’ and include your order number along with your exchange requestWe’ll email you a prepaid shipping label
Print the label & ship
Once we receive your return we’ll send out the new item(s)
Shipping costs:
The original shipping cost is not refunded
Exchanges have no further shipping charges. The return of your first order and the shipment of your second order is on us.
If you have any questions please email us at hello@unfoundforest.com